Chicago Concertgoers Get A Dose Of Moody Muti

by

The Chicago Tribune and the Chicago Sun-Times published articles on 6/25/18 reporting on an incident at the Chicago Symphony Orchestra (CSO) that involved music director Riccardo Muti stopping a performance due to coughing. According to the Sun-Times report by Mitch Dudek, Muti “castigated the audience” while the Tribune article by Morgan Greene relayed audience reactions. But one common thread through both versions is Muti didn’t seem concerned about projecting his displeasure …

Read more

An Example Of Technology Straightjackets

by
Adaptistration People 132

Last week’s post about limitations in many of the box office and customer relationship management (CRM) platforms that specialize in the performing arts field place artificial limitations on customer experience and revenue potential garnered some interesting direct feedback. Admittedly, I can get ahead of myself when it comes to creating a common frame of reference and several readers sent direct messages saying they couldn’t imagine what I was describing. Let’s take …

Read more

That’s Right, Miami Still Doesn’t Have A Resident Living Wage Orchestra

by
Adaptistration People 123

In the same year Adaptistration was launched, the Florida Philharmonic ceased to exist and not long after its dissolution, the Cleveland Orchestra started their Miami residency program. At the time, one of the talking points from Cleveland’s leadership pushing back against the notion they were nothing more than an opportunistic cultural carpetbagger was the residency would serve as a catalyst for forming a new year-round professional orchestra. Perhaps unsurprisingly, there was …

Read more

If You Missed The Everything Tech Providers Wished You Knew About Writing A Website RFP Conference Session At NTEN, You’re In Luck…

by
Adaptistration People 063

Wouldn’t it be nice to have enough confidence to know if the proposal you get from tech providers is a meaningful bid or just a bunch of techy BS? It just so happens that I presented a session at the 2018 NTEN conference on that very topic back in April. If you wanted to attend but weren’t able to go, then you’re in luck thanks to the session getting picked up …

Read more

#TBT Straightjackets Of Our Own Design

by
Adaptistration People 149

It never ceases to amaze me how often missed opportunities are a feature, not a bug. Here’s an example: Tuesday’s post about influencer marketing generated a user email that asked a great question. As a musician I share Holly’s aversion to comps, though, I use them when available. The ‘influencer’ model seems well-suited to the single ticket, brand building world. Another model I’ve tried to encourage would be, instead of comps, …

Read more