Nothing Like User Feedback To Help Make Things Better

Today’s post begins with analytics. I was examining the user flow for organization’s posting job listings at ArtsAdminJobs.com to see if any of the changes rolled out over the last few months had any unexpected negative impact. The good news is the answer was no; at the same time, I did discover one step in the submission process that took users much longer to complete than everything else. As it turns …

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LinkedIn Is Officially More Useful Than Facebook

Allow me to clarify today’s title a bit by saying LinkedIn is more useful when it comes to engaging with colleagues on news and topics about the field and arts management in general. I don’t know when the shift happened exactly but last week, it became clear I’m spending more time scrolling through my LinkedIn news feed than Facebook. The reason is straightforward enough: LinkedIn has more relevant content. Sure, that’s …

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Applying Parkinson’s Law To Create More Efficient Processes

The latest installment in the series of articles I’m writing about how arts administrators can use the Laws of User Experience to be better at just about everything they do is now published! This article focuses on Parkinson’s Law, which dictates any task will inflate until all the available time is spent. It’s common to apply this item to time management, it’s just as applicable to the processes we create for others. And …

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Not Dead Yet: QR Codes

One of the more intriguing byproducts of the pandemic is its influence in bringing QR codes back into mainstream use. We’ve been examining their potential for more than a decade and while their popularity has ebbed and flowed, they are currently riding a high thanks in large part to mobile operating systems doing a much better job at recognizing and processing code actions. There’s an excellent article at Smashing Magazine by …

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Just In Case You Thought Unionization Was On The Decline In The Arts And Culture Sector

Back in January, 2022 one of the largest museums in the country, employees at the Art Institute of Chicago voted to join the American Federation of State, County, and Municipal Employees by a vote of 142-44. That’s a 76 percent majority. As reported by artnews.com in an article by Alex Grengerger, the decision by workers at an institution this budget size is the potential tipping point for more in that group …

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