Shop Talk S01E03: Deconstructing Silos

In the beginning when Artsgod created nonprofit administration, the org chart was a formless void of jack-of-all-trades that covered the face of the deep.

Then Artsgod said, “Let there be light” and there was light. Artsgod saw that the light was good; and he separated marketing from development.

Artsgod called the light earned income and the darkness was called unearned income. There was now a revenue stream where never the two shall meet.

Artsgod saw everything that he had made, and indeed, it was very good…until it wasn’t.

And that’s where today’s topic comes in: deconstructing the silos that are marketing and development. This episode’s guests include Anwar Nasir, the Chief Revenue and Advancement Officer for the Omaha Symphony, and Scott Harrison, Louisiana Philharmonic Orchestra’s interim executive director and senior strategic facilitator.

Today’s episode is a bit longer than normal thanks to conversation points dovetailing so nicely. We go down several fun rabbit holes like professional development and how the platforms we use create limitations and potential; as such, there’s no Last Call segment this week. Here are some memorable quotes:

“Deconstructing silos is about becoming a more empathetic and thoughtful institution.”

“Innovation must be iterative.”

“If you’re looking for the perfect customer management system, know that it doesn’t exist.”

Head’s up: there was a bit of Zoom lag from Anwar’s connection. It’s not overly intrusive and only cycles through infrequently so knowing it’s not show-stopper in advance helps.

Guests

Anwar Nasir

LinkedIn

Anwar Nasir is the Chief Revenue and Advancement Officer for the Omaha Symphony.  He sets the vision and strategy for relationship management, public-facing communications, and revenue generation for the orchestra.  Previously, he has held management positions with the Los Angeles Philharmonic and Hollywood Bowl, Atlanta Ballet, and Philadelphia Workforce Development Corporation.

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

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Scott Harrison

LinkedIn | BLUME Haiti | LPO

Celebrated as a leader with “imagination and ambition” by the LA Times, Scott Harrison has secured tens of millions of dollars in funding from individuals, institutions, and public sources for arts organizations nationwide while designing initiatives that are changing cultural practice and audience engagement. He has helped lead multiple organizations through uncertain times with a focus on culture, creativity, collaboration and cultivation – among them the Detroit Symphony Orchestra, Hawai’i Symphony Orchestra and Los Angeles Chamber Orchestra. He has just joined the Louisiana Philharmonic Orchestra as their interim executive director and senior strategic facilitator. Scott is a founding board member of BLUME Haiti, which supports youth development via strengthening Haiti’s music education ecosystem.

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

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About Shop Talk

The official podcast of Adaptistration.com, Shop Talk invites captivating guests to talk about engaging topics connected to the orchestra business.

Shop Talk Archives | Shop Talk; Last Call Archives

Season 1 Publication Schedule (subject to change #obvs)

  • S01E01: Reaching Diverse Audiences Through The Marcom Lens, Ann Marie Sorrell and Ceci Dadisman 08/18/2020
  • S01E02: Art Has Always Been Political, Weston Sprott and Jason Haaheim 09/01/2020
  • S01E03: Deconstructing Silos, Anwar Nasir and Scott Harrison 09/15/2020
  • S01E04: Fostering BIPOC And Women Composers, Anne M. Guzzo, Daniel Hege, and Holly Mulcahy 09/29/2020
  • S01E05: What Orchestras Administrators Really Need, Zak Vassar and Jeff Vom Saal 10/13/2020
  • S01E06: The Need For Expertise, Mark Almond and Jason Haaheim 10/27/2020
  • S01E07: How To Change Your Narrative, Mark Larson and Scott Silberstein 11/10/2020
  • S01E08: Centering Equity, Ruby Lopez Harper and Brea M. Heidelberg 11/17/2020
  • S01E09: 12/08/2020
  • S01E10: 12/22/2020
  • S01E11: 01/05/2020
  • S01E12: 01/19/2020

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

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